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Features

Everything you need
to support customers.

A complete chat solution — AI automation, human agents, analytics, and full customisation.

Watch Feature Walkthrough
AI & Automation

24/7 AI That Never Sleeps

Handles FAQs, product questions, and support queries instantly — even at 3 AM. Customers never wait for answers.

Watch AI in action

Custom AI Knowledge Base

Train the AI with your business details — products, pricing, FAQs, contact info, hours. The more you add, the smarter it gets.

AI Personality Presets

Choose from 20 behaviour presets — friendly, formal, upsell-ready, complaint handler, empathy-first, and more.

Tone Control

Set whether the AI speaks professionally, warmly, or formally. It adapts to your brand voice perfectly.

Human Agents

Seamless AI to Human Handoff

One click switches a customer from the AI to a real agent. The transition is smooth and instant. (Pro & Pro+ only)

See agent takeover

Email Notifications

Your agents are notified immediately by email when a customer requests human support. Never miss an urgent conversation.

Agent Dashboard

A dedicated real-time dashboard for agents to view active chats, respond to customers, and manage conversations.

Multi-Agent Support

Add your entire support team. Pro supports up to 5 agents; Pro+ supports unlimited agents across your business.

Widget & Customisation

Custom Colours

Set your primary and secondary colours to match your brand. Live preview updates in real-time as you customise.

See customization

Premium Themes

10 hand-crafted colour themes — Midnight, Ocean, Sand, Mint, Copper, Royal, Orchid, and more. Pro+ exclusive.

Custom Logo Upload

Add your company logo to the chat widget header to reinforce your brand identity. Pro+ only.

Remove Branding

Remove the "Powered by Janimony.chat" label for a fully white-labelled experience. Available on Pro and Pro+.

Technical

2-Line Installation

Copy and paste two lines of code. Works on any website, any platform, any framework. Watch install

Mobile Responsive

The widget adapts perfectly to phones, tablets, and desktops. Customers can chat from any device.

24hr Session Persistence

Chat history persists for 24 hours per session. Customers can close the tab and return without losing their conversation.

Secure & GDPR Compliant

All data encrypted in transit and at rest. GDPR compliant. We never sell your data or your customers' data.

Built for Africa

Local Pricing (NGN)

Pay in Naira. No hidden conversion fees. Plans start from just ₦2,500/month.

African Languages

Speaks Yoruba, Igbo, Hausa, and more. Your customers can chat in the language they're most comfortable with.

See multilingual demo

Local Payments

Pay via Paystack — cards, bank transfers, USSD, mobile money. No international payment issues.

Local Support

Based in Africa, built for Africa. Get support during African business hours from a team that understands your market.

All features. One platform.

Start little and unlock everything as your business grows.

Create Account See Pricing Watch Full Walkthrough

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