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Features

Everything you need
to support customers.

A complete chat solution — AI automation, human agents, analytics, and full customisation.

AI & Automation

AI-Powered Responses

Google Gemini AI handles FAQs, product questions, and support queries instantly — 24 hours a day, 7 days a week.

Custom AI Knowledge Base

Train the AI with your business details — products, pricing, FAQs, contact info, hours. The more you add, the smarter it gets.

AI Personality Presets

Choose from 20 behaviour presets — friendly, formal, upsell-ready, complaint handler, empathy-first, and more.

Tone Control

Set whether the AI speaks professionally, warmly, or formally. It adapts to your brand voice perfectly.

Human Agents

Seamless AI to Human Handoff

One click switches a customer from the AI to a real agent. The transition is smooth and instant. (Pro & Pro+ only)

Email Notifications

Your agents are notified immediately by email when a customer requests human support. Never miss an urgent conversation.

Agent Dashboard

A dedicated real-time dashboard for agents to view active chats, respond to customers, and manage conversations.

Multi-Agent Support

Add your entire support team. Pro supports up to 5 agents; Pro+ supports unlimited agents across your business.

Widget & Customisation

Custom Colours

Set your primary and secondary colours to match your brand. Live preview updates in real-time as you customise.

Premium Themes

10 hand-crafted colour themes — Midnight, Ocean, Sand, Mint, Copper, Royal, Orchid, and more. Pro+ exclusive.

Custom Logo Upload

Add your company logo to the chat widget header to reinforce your brand identity. Pro+ only.

Remove Branding

Remove the "Powered by Janimony.chat" label for a fully white-labelled experience. Available on Pro and Pro+.

Technical

2-Line Installation

Copy and paste two lines of code. Works on any website, any platform, any framework.

Mobile Responsive

The widget adapts perfectly to phones, tablets, and desktops. Customers can chat from any device.

24hr Session Persistence

Chat history persists for 24 hours per session. Customers can close the tab and return without losing their conversation.

Secure & GDPR Compliant

All data encrypted in transit and at rest. GDPR compliant. We never sell your data or your customers' data.

All features. One platform.

Start little and unlock everything as your business grows.

Start Now See Pricing

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